Frequently Asked Questions

Yes. The whole process is online: choose your semester and apartment, upload your documents, sign the tenancy agreement digitally and pay by card. A viewing is not required, and no trip to Saarbrücken is needed beforehand. The full walkthrough is on our page for international and Erasmus students.

An identity document – ID card or passport – photographed front and back, plus a current certificate of enrolment from your university. Without student status, an employment contract or another suitable proof takes the place of the certificate of enrolment.

No. Payment runs through our payment partner Stripe – credit card (VISA, Mastercard, American Express, Diners Club), Apple Pay, Google Pay, PayPal, Alipay and more – once per semester, after both sides have signed the tenancy agreement. Opening a German bank account can wait until after you arrive.

Yes. Apartments are rented per semester, and one semester is the normal term: you move in on 1 April or on 1 October and the tenancy runs for six months. An exchange semester therefore does not tie you to a twelve-month German lease.

Electricity, water, heating and Wi-Fi are part of the rent – no separate utility or internet contracts, no annual settlement. On top: a per-semester cleaning flat rate of 95 € (outdoor and communal areas) and a one-off deposit of 890 €, refunded after the contract ends. The German broadcasting fee (Rundfunkbeitrag, currently €18.36 per month) is billed separately, as it is for every dwelling in Germany.

Viewings are possible on request and by prior appointment only – we meet in front of the building at Richard-Wagner-Str. 63. However, a viewing is not required: all 30 apartments are furnished exactly as shown in the photos, and the entire rental process is digital – which is how Erasmus and exchange students usually arrange their accommodation from abroad. We do not offer online or video viewings. Please note: the apartment is not reserved for you until the viewing date.

Yes – as soon as we send you the rental contract, your apartment is reserved for 72 hours. The exact end of the reservation is stated with date and time in the e-mail accompanying the contract. If the contract is not signed by both parties within this time, we release the apartment again. Until the contract is sent, your enquiry is non-binding and the apartment is not reserved. No fees are charged for enquiries, reservations or concluding the contract.

Apartments are rented on a per-semester basis. Booking for the winter semester opens in mid-August, for the summer semester in mid-February. If apartments remain available, you can also book during the current semester.

Yes. The photos in the booking system show the specific apartment. Within an apartment category, furnishing and equipment are largely identical.

You can check current availability at any time in our booking system at app.rw63.de – the entire rental process also runs digitally there.

Apartments are rented to students. In individual cases and after consultation, renting without student status is also possible; then upload your employment contract instead of a certificate of enrolment.

We do not offer apartments for classic shared flats, but you can move into one of our duplex apartments as a pair – it is meant as one shared home, not as a two-person flatshare. As an alternative to a flatshare, having your own apartment has its advantages: your own bathroom, your own kitchenette and a tenancy agreement in your name only. How RW63 compares with student housing in Saarbrücken is set out on a page of its own.

Booking takes place exclusively via the booking system on our homepage. Simply follow the individual steps on the homepage and you will be guided automatically through the booking process.

1. Choose an apartment, enter your contact details and upload your documents – all without obligation.
2. We review and validate your information.
3. The rental contract is generated automatically and sent to you; from the moment we send it, the apartment is reserved for you for 72 hours. Within this time you review and digitally sign it (otherwise we release the apartment again – no further action needed).
4. The contract only becomes legally binding once both parties have signed digitally.
5. You then receive a payment link for the semester rent.
6. Once payment is received, you get your access details. Move-in is contactless, without an appointment; a handover with an appointment is possible by separate arrangement.

You can pay using all available payment methods accepted by our payment partner Stripe. These currently include credit card (VISA, Mastercard, American Express, Diners Club), Apple Pay, Google Pay, PayPal, Alipay and many more. Payment takes place after booking (conclusion of the rental contract) in a single transaction for the entire semester.

After the contract is concluded, you receive a payment link and can conveniently pay the rent for the entire semester online. Once payment has been received, you get your access details. Move-in is contactless, without an appointment.

No. The rental contract runs bindingly until the end of the semester. Moving out early does not end the contract – rent and deposit are not refunded proportionally. The deposit is settled as usual after the contract ends.

The deposit is €890 and is due together with the first payment. After the tenancy ends, we settle the deposit and transfer the amount back to you. Repayment to a foreign account is possible; any transfer fees incurred are deducted from the refund amount.

The rental contract is always concluded with one person. The second person is not part of the contract but lives in the apartment as a flatmate. Both persons receive a landlord confirmation (Wohnungsgeberbestätigung) for registration at the Citizens' Office.

Rent is not paid monthly. After the rental agreement is concluded, you receive a payment link and pay the rent for the entire semester in advance, together with the deposit and the cleaning flat rate. For an apartment costing €695 that is: 6 × €695 rent + €890 deposit + €95 cleaning flat rate = €5,155. Important if you finance via a blocked account (Sperrkonto): you cannot pay this amount from the blocked account, as only a monthly sum is released from it. Plan the payment from savings or via your family.

The €95 cleaning flat rate covers the cleaning of outdoor and communal areas in the building. It is charged per semester. Your own apartment is not included: you return it cleaned when you move out. Beyond that we charge nothing, except in cases of damage or excessive soiling.

Move-in follows the official start of the semester: the move-in date for the summer semester is 1 April and for the winter semester 1 October of each year.

Completely without an appointment: After signing the contract and paying, you receive an e-mail with instructions for the access app ISEO Mobile Key (iOS) / ISEO Mobile Key (Android), your PIN code for the gate and keybox, and the Wi-Fi credentials. Your smartphone becomes your key – you can arrive around the clock. If the app does not work on your device, you can still get into the building via the keybox with its numeric code: inside is a chip for the building and your apartment.

Yes, within 14 days of moving in you must register at the Saarbrücken Citizens' Office (book an appointment online). You will find the required landlord confirmation (Wohnungsgeberbestätigung) in your mailbox after moving in.

Yes. The landlord's confirmation of residence (Wohnungsgeberbestätigung) under § 19 BMG is required for registration at the Citizens' Office, and registration in turn for your residence permit. It confirms your actual move-in and is issued with your move-in date. On the day of the handover it will be in the apartment or in your mailbox; we also send it to you on the same day as a PDF, so you can book your appointment at the Citizens' Office right away. Your name is on the mailbox and doorbell from day one – important because authorities send appointments by post.

Yes. If your apartment is free, we hand it over before 1 October or 1 April. For the days until the semester starts, you pay the rent pro rata – calculated on a 30-day basis – in cash on site and receive a receipt. The regular rental agreement then starts as usual at the beginning of the semester. Just let us know if you arrive earlier.

The rental agreement comes with an English translation. The German version is legally binding.

If we need to enter the apartment for a reason arising, we announce it by e-mail about 48 hours in advance. Urgent cases such as water damage are exempt.

Provided are complete furnishing, bed linen, and an equipped kitchenette with dishes, pot and pan; we also provide laundry baskets. You should bring: towels.

Bringing your own furniture is not necessary, as the apartments are fully and comfortably furnished.

No, electricity, water and internet do not need to be registered separately. The apartments are rented all-inclusive of all consumption-based utility costs.

The laundry and drying rooms are in the basement and are accessible via stairs only; the lift serves the residential floors. You use the washing machine and dryer via the "appWash by Miele" app – available in the Apple App Store and Google Play Store. A wash cycle costs €4.90, a dry cycle €2.90; these costs are not included in the rent. Laundry baskets are provided free of charge – please return them to the basement after use. Drying laundry in the apartment or on the balcony or terrace is not permitted, to prevent moisture damage – please use the drying room instead.

Yes. Visits from family, partners and friends are of course possible. No more than one additional person should stay in the apartment at the same time, and your guests do not register at the address. If a visit lasts longer than a week, please let us know in advance. What is not possible is subletting the apartment, sharing it, or permanently accommodating another person; in duplex apartments, the second person is named in the rental contract – the above does not apply to them.

Bicycle parking is available in the courtyard. There are no rentable car parking spaces, but resident parking is possible in the surrounding area.

No, pets are not permitted in the apartments. Smoking is not permitted anywhere in the building either.

Yes. Each apartment is a separate dwelling, so you are liable for the fee (currently €18.36/month). BAföG recipients can apply for an exemption.

Personal belongings are not insured through the landlord. We recommend private liability insurance and, if desired, contents insurance.

Our official contact channel is WhatsApp: wa.me/491733510249. Please report damage directly with a photo.

From 2 weeks before your planned move-out, you can book a handover appointment for the last day of your tenancy via our web calendar. You return the apartment cleaned and in its original condition; the landlord prepares a handover report. Moving out earlier is possible – please arrange this separately with us. Remember to deregister or re-register at the Citizens' Office and set up mail forwarding.